Scroll Down for information on Support Services. Link to jump inopperative.
Backup Computing's Datto on-premises backup devices are critical to keep your business running. We provide systems designed to meet the backup needs of any sized business, configured and specified for each customer.
Backup systems are available in sizes from 500GB all the way to 120TB ! (Do to compression that means handling almost every data load possible.)
All devices have a 45 days trial period and require an initial One year service agreement. All service contracts include 1 hour of general backup support per month and initial configuration and installation support. All additional support each month or recovery services are billed at prevailing IT service agreement hourly rate.
Hardware Warranty is provided for all units with advanced replacement in case of failure. Additionally reduced cost upgrades are allowed.
Backup Devices Offered by Backup Computing
Datto Desktop Cloud Continuity Backup
The cloud continuity backup provides the same backup and recovery opportunities as the Alto and Siris lines but for individual desktops and laptops. Recovery of lost, stolen, or infected computers is easy and backup run anywhere there is an internet connection. At a low monthly cost there is no reason whatso ever everyone shouldn't have an off-site backup.
Datto Siris-X or Siris3 Devices
Micro-Tower, USFF and Rack (Rack Shown)
All Siris hardware provide for both on-site and cloud virtualization, speeding up recovery and performance. The Siris devices are generally more expensive but also provide the greatest continuity and backup options. These units also scale the most.
Backup Computing provides IT support services for local and remote businesses. With over 30 years of IT/Computer experience, we have the skills to help you. Providing resources, expertise, and consulting in networking, Virus prevention, virus removal, desktop maintenance, troubleshooting, firewalls, routers, Wireless APs, and so much more. We charge reasonable rates with plan options.
Basic Support Agreements: This service level is for customers who need the occasional support but wish to take advantage of mostly automated updates, Anti-virus, DNS protection, remote management, monitoring and access. It has a low monthly service fee and customers pay by the hour for all support.
SMB Support Agreements: This service level agreement is for small business customers with limited support needs and computers but wish Backup Computing to be more actively involved by performing routine tasks such as checking updates, providing on-site support, and end-user assistance. This agreement has a built in number of hours of support with unused hours from one month rolling into the next month.
Deluxe Support Agreements: This service level agreement is for customers who wish Backup Computing to be more actively involved by performing daily and weekly tasks, providing on-site support, and end-user assistance. This agreement has a built in number of hours of support with unused hours from one month rolling into the next month.